Putri, Yunia, and Mangantar Sitohang. 2022. “A STUDY OF MALE AND FEMALE REFUSAL STRATEGY PERFORMED BY EMPLOYEES OF BCD TRAVEL INDONESIA”. JELL (Journal of English Language and Literature) STIBA-IEC Jakarta 7 (02), 195-218. https://doi.org/10.37110/jell.v7i2.157.